FAQ

How does the service work?
Can participants enter the conference at any time?
Can participants access the conference from outside the country?
How long does it take to set up a conference?
What is a moderator?
How a call to 0882-811-100 is charged?
 
How does the service work
Upon registration you are given a Moderator PIN Code and a User PIN code. In a way, that you find most convenient (via telephone, e-mail, SMS, etc.), you need to inform the other participants about the User PIN code for the conference, the conference telephone number they have to dial and start time for the conference. When a participant dials 0882-811-100, he is welcomed by a voice message and then invited to enter the PIN code using the telephone dialpad. When the PIN code is approved, the system prompts the new participant to pronounce his name and then informs the other participants who has joined the conference. When someone leaves the conference, InfoServ informs everyone in the conference, who has just left. The moderator enters the conference with the Moderator PIN code, which gives him more control in managing the conference. When the last participant hangs up, the conference is terminated.
 
Can participants enter the conference at any time?
Yes. The participants can join the conference and leave it at any time.
 
Can participants access the conference from outside the country?
Yes, they can. Callers are charged according to their telecom’s rate when calling the M-tel Conference number.
 
How long does it take to set up a conference?
Registration takes just a few minutes.
 
What is moderator?
The Moderator manages the conference. Any participant can be a moderator of the conference regardless of whether he organized it as long as he enters in using the Moderator PIN access code. Each conference can have only one moderator.
 
How a call to 0882-811-100 is charged?
All calls to the number of the service are charged according to the individual telecom’s call rates. No extra charge.